Teams

Kaela Shaw

Level 2 Helpdesk Technician

"Hi! I’m a part of a dedicated IT Team at HugoWren. I help keep the day-to-day technology running smoothly for everyone across the company. My role focuses on supporting employees, managing onboarding and equipment, and troubleshooting the kinds of issues that inevitably pop up when people and technology meet.

I'm passionate about bringing a human touch to tech, and I work with compassion and collaboration at top of mind. I enjoy making systems easier for people to use so they can feel supported while they focus on their work. When I’m not at work, I'm likely writing, hiking, or spending time with my dog."