Teams

My days are spent in the middle of the action — partnering with our Service Delivery, Engineering, and Program Management teams to sharpen our tools, streamline our workflows, and find smarter ways to get things done.

My background is in Music, which might seem like an odd path to Operations — but it turns out that training your ear to hear patterns in a symphony is pretty good preparation for spotting inefficiencies in a process. I'm a firm believer that the best solutions are pragmatic ones, not perfect ones.

When I'm not untangling client challenges or optimizing workflows, you'll find me perfecting my pizza dough or playing Soccer in Brooklyn Bridge Park. Both require patience, precision, and an ability to adapt — so honestly, great operations training.