How do our results compare to other Brooklyn-managed IT service providers?

98.83%

Customer satisfaction (CSAT)

9.1 years

Average client retention

7.8 years

Average employee retention

<60 seconds

Average help desk response

Managed IT Services Brooklyn

Why choose our managed IT services in Brooklyn?

Get peace of mind with these six benefits—designed for Brooklyn businesses ready to scale.

Managed IT services in Brooklyn with fast help desk support, proactive security, Apple expertise, and scalable solutions
01

No more IT chaos

We eliminate IT chaos and deliver consistently stable, secure, high-speed operations—while you scale from 20 → 200+ employees. You get calm, reliable tech support.

02

Fast, friendly help desk

Our help desk answers in under 60 seconds. If we ever miss it, you get a $100 credit—no excuses, just real accountability.

03

Apple and Windows expertise

We’re one of the few MSPs who genuinely know how to manage Apple-heavy, mixed environments at scale. Your team gets seamless support, no matter the device.

04

Proactive security

We spot risks before they become problems. Our cybersecurity solutions keep your business safe from threats and downtime.

05

No-risk satisfaction guarantee

No-Risk 90-Day Pilot + 6-Month Satisfaction Guarantee. Try us risk-free—if you’re not thrilled, you get a full refund.

06

Effortless scaling

Our managed IT services in Brooklyn grow with you. As your team expands, your technology just works—no bottlenecks, no headaches.

Ready for a better IT experience? Let’s talk about your business goals.

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Managed IT services in Brooklyn featuring Apple and Windows support, device management, security, and scalable infrastructure

Managed IT Services Brooklyn

What features make our Brooklyn managed IT services different?

Our approach is simple: automate, streamline, and let you focus on your business—not your tech.

Fully managed IT services

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We handle everything: support, monitoring, updates, and strategy. You get a single point of contact for all your technology needs.

Apple and Windows support

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Whether your team uses Macs, PCs, or both, we provide expert IT support and device management for every user.

Identity and access management

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We secure your logins and data with tools like Okta and Google Workspace. Only the right people get access—always.

Device management (MDM)

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We keep every device up-to-date, secure, and compliant—no matter where your team works.

Security and compliance

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From advanced cybersecurity to regulatory compliance, we protect your business and help you meet every requirement.

Scalable infrastructure

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We design IT environments intentionally from the ground up—tools, security, workflows, and support—so they scale cleanly instead of accumulating technical debt.

Managed IT Services Brooklyn

Our IT services in Brooklyn

Here’s how we help Brooklyn businesses thrive with managed IT services and expert support.

Securing and managing Apple devices

We specialize in supporting Apple-heavy teams, from device setup to security and seamless integration.

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Managed IT services in Brooklyn, including Apple device management, Windows support, cloud infrastructure, and IT security
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Managed IT services in Brooklyn, including Apple device management, Windows support, cloud infrastructure, and IT security

Windows device management

We manage, secure, and update all your Windows devices—keeping your business running smoothly.

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02

Okta and Google Workspace

We implement and support identity, access, and collaboration tools for secure, efficient workflows.

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03

Infrastructure and cloud

We build and manage your network, cloud services, and disaster recovery—so you stay connected and protected.

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04

IT security solutions

We deliver proactive cybersecurity, threat monitoring, and compliance support to keep your business safe.

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05

Professional and managed IT

From day-to-day tech support to long-term IT strategy, we’re your partner in business technology solutions.

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06

Managed IT Services Brooklyn

Who we help: industries we serve

We support Brooklyn’s most dynamic industries with tailored managed IT services and expert support.

Managed IT services in Brooklyn supporting startups, hedge funds, VC firms, creative agencies, and Apple-heavy businesses

Managed IT Services Brooklyn

What you’re getting

You get time back, peace of mind, and IT that feels effortless for fast-growing, modern companies. We eliminate IT chaos and deliver consistently stable, secure, high-speed operations—while you scale from 20 → 200+ employees. Our sweet spot is 15–200 users, with a strong focus on 40+ user organizations that are actively scaling.

You’ll notice our ability to seamlessly support Apple-heavy and mixed environments, our responsiveness, proactive problem-solving, and our calm, high-touch service experience.

Managed IT services in Brooklyn delivering peace of mind, proactive support, Apple expertise, and scalable business technology
Managed IT services in Brooklyn backed by 20 years of Apple Partner expertise and reliable technology support

Managed IT Services Brooklyn

Our accreditations

With 20 years as a top Apple Partner, we bring deep expertise and proven reliability to every client.

Our team’s commitment to quality and ongoing training means your business benefits from the latest technology and best practices—every single day.

Managed IT Services Brooklyn

Awards & recognition

While we haven’t received formal awards yet, our reputation is built on trust, results, and long-term partnerships with Brooklyn businesses.

We’re working toward industry recognition, but our real reward is the loyalty and satisfaction of our clients—many of whom have been with us for nearly a decade.

Managed IT services in Brooklyn recognized for client trust, long-term partnerships, and reliable business IT support

Managed IT Services Brooklyn

What our clients say

Jenny Berglund Castro

Babak is one of the most patient, honest, reliable and kind people out there. The level of expertise Babak and his team provide is beyond expectations. A true partner in development projects - its a pleasure to work with these guys.

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Adaniel Zoga

The team at Point is very knowledgeable. The support is quick, personalized, and tailored to how we work.

adlinde

POINT was great in helping us get into the right apple solution for our small business and they were always quick to repond to all our requests, small or large. good guys!

Adrea Teasdale

An evolved and all around stellar human being behind the machines, with unwavering commitment and work ethic in all categories of life.

Andrew Kiernan

Incredible service, spellbinding services. Highly recommend.

Brendan Donaldson

Babak Kheshti is one of the most careful and caring people that I know. This is paired with an uncanny ability to cut right through all the extraneous stuff and do just what needs to be done.

Casar Tattoo

He’s amazing! Thank you for your kindness and disposition at all times

Christian Felix

Point is always on point! Professional, patient and fair. The really think of your needs and help you anticipate future challenges and opportunities. Highly recommend.

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Donc swift

I’m a CISO at a fintech startup. We found Point through the Apple Consultants Network and chose them after speaking with several firms. We had strict security requirements that other providers struggled to meet. Point not only recommended solutions that met our standards, but delivered exactly as promised. After deployment, they supported our users and helped us scale seamlessly when we doubled in size.  I highly recommend them for complex deployments and ongoing support.

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gds88

they are really great to work with, they are knowledgeable, calm under pressure, and get things up and going... helped us to switch 1/2 of our office from pc to mac. make recommendations, but then respect our decisions to do certain things or not do them... all in all i'd recommend hiring them!

Jacueline Fitzgerald

You couldn’t ask for a better team behind you as you’ll find at POINT . Attention to details and beyond helpful along the way !

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jena brams

Gene at Point listened to my problem carefully and determined that Point couldn't help me directly. However, he emailed me some links to services he thought could help me. He was forthright about his organization's capacity, and rather than taking my money and not solving my problem, he directed me elsewhere.

Jen Armstrong

With Point, everything is always handled with great thought, competence, consistency, and grace under pressure.  Highly recommend working with them.

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Joe ML

Point Consultants came in and within a few weeks gave us an audit report that was extremely thorough and digestible. They came at a critical time when we needed to do a weekend email migration. They assisted with strengthening our network infrastructure and gave us recommendations for the future. Gene was highly articulate and broke things down in terms that everyone could understand. We will definitely be using them in the future on larger projects and I highly recommend them to any businesses that have been frustrated by other IT consultants in the past.

Jonathan C

Extremely professional, reliable, and hands down the best to work with. Highly recommend.

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JuNo

I have worked with Point Consultants for a few years and I was more than satisfied with their responsiveness, their expertise and commitment! Over the years I have had several issues covering a broad range of tasks associated with my business (asset management). I always felt being in good hands and results have proven being right! Can strongly recommend the team at Point Consultants!

kyle

I've known the folks at Point for the past 4-5 years and they've always been extremely skilled, professional, knowledgeable, and have constantly gone above and beyond to make sure they were exceeding expectations.

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Lord Classic

These guys are amazing experts and made everything so easy. Would absolutely recommend.

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Mac Fan212

Our small business made the switch from PC to MAC last year and Point Consultants were a tremendous asset to us during this transition period. Their team of dedicated staff continues to provide us with ongoing support and have proved over and over again to be committed, reliable and highly effective.

Ready for your next step?

Let’s make IT simple, secure, and stress-free. Call 646.502.4708 or email support@point.co to start your journey.

Managed IT services in Brooklyn backed by a 90-day refund, performance guarantee, and fast help desk response

Managed IT Services Brooklyn

Our satisfaction guarantee

Your peace of mind is our promise:

  • 90-Day Full Refund — if we’re not the right fit, you get every dollar back.
  • 6-Month Performance Guarantee — if leadership isn’t clearly happier with IT, you can walk away no strings attached.
  • <60-Second Phone Call Answer Guarantee — if we miss it, you get a $100 credit. No risk, no hassle—just results.

Managed IT Services Brooklyn

Want a quote for managed IT services in Brooklyn?

Get started now—your business deserves better IT. We’ll respond within one business hour and show you how easy IT can be.

Managed IT services in Brooklyn quote request section for secure and scalable business IT support
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Frequently asked questions

1

How do your managed IT services in Brooklyn improve my business’s security?

Our managed IT services in Brooklyn include proactive cybersecurity, regular monitoring, and compliance support—protecting your business from local threats and ensuring your data stays safe.

2

What makes your IT outsourcing services in Brooklyn different from other providers?

We combine fast response times, deep Apple and Windows expertise, and a satisfaction guarantee, making our IT outsourcing services in Brooklyn uniquely reliable for growing businesses.

3

Can your managed IT services in Brooklyn support both Apple and Windows devices?

Yes, our managed IT services in Brooklyn are designed for mixed environments, so your entire team—Mac or PC—gets seamless, expert support.

4

How quickly can I get help with your Brooklyn IT services provider team?

Our help desk answers calls in under 60 seconds. As a Brooklyn IT services provider, we pride ourselves on fast, friendly, and local support.

5

Do your IT support in Brooklyn plans include disaster recovery and cloud backup?

Absolutely. Our IT support in Brooklyn solutions include disaster recovery planning, secure cloud backup, and business continuity to keep your operations running smoothly.

6

What size companies benefit most from your Brooklyn business IT support?

Our Brooklyn business IT support is ideal for organizations with 15–200 users, especially those with 40+ employees and plans for rapid growth.

7

How do you ensure compliance with local regulations in your IT support company in Brooklyn's services?

We stay up-to-date on local and industry regulations, integrating compliance checks and documentation into every IT support engagement in Brooklyn.

8

Can I try your managed IT services in Brooklyn before committing long-term?

Yes, we offer a 90-day risk-free pilot for managed IT services in Brooklyn—if you’re not thrilled, you get a full refund.