How do our results compare for IT support in Soho?
We deliver proven results for Soho IT company clients—see how we measure up.
98.83%
CSAT (Client Satisfaction)
7.3 years
Average client retention
5.2 years
Average employee retention
<60 seconds
Average phone call answer time
IT support Soho
Why choose us for Soho IT support?
We eliminate IT chaos and deliver consistently stable, secure, high-speed operations—while you scale from 20 → 200+ employees. Here’s why our Soho IT services stand out:
Fast, friendly help desk
You get answers in under 60 seconds, every time. If we miss it, you get a $100 credit—no excuses, just real accountability.
Apple and Windows expertise
We’re one of the few MSPs who genuinely know how to manage Apple-heavy, mixed environments at scale. Your team gets seamless support, no matter the device.
Proactive problem prevention
We spot issues before they disrupt your business. Our proactive IT support means fewer headaches and more uptime for your team.
Security and compliance focus
We keep your network, devices, and data safe—meeting all regulations that matter to Soho businesses. Peace of mind is built in.
No-risk pilot and guarantee
No-Risk 90-Day Pilot + 6-Month Satisfaction Guarantee. If you’re not thrilled, you get a full refund in your first 90 days—no strings attached.
Effortless scaling for growth
Our Soho IT solutions are built to grow with you. Add users, locations, or new software without chaos or costly downtime. 222222Let’s talk about how we can make your IT simple and stress-free.
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What features make our Soho IT services different?
Our Soho IT company designs every feature for simplicity, automation, and reliability—so your business runs more smoothly.
Fully managed IT services
We handle everything—hardware, software, network, cloud, and support—so you can focus on your business, not tech headaches.
Apple and Windows support
Whether your team uses MacBooks, iMacs, or Windows PCs, we keep every device secure, updated, and running at full speed.
Identity and access management
We make sure only the right people access your systems. Simple, secure logins and easy onboarding/offboarding for every user.
Device management (MDM)
Every laptop, phone, and tablet is managed remotely. Lost device? We can lock or wipe it instantly for your peace of mind.
Security and compliance
We design IT environments intentionally from the ground up—tools, security, workflows, and support—so they scale cleanly instead of accumulating technical debt. Compliance is never an afterthought.
Scalable infrastructure
Your network, Wi-Fi, and cloud grow as you do. No more slowdowns or surprise outages—just reliable, high-speed operations.
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Our IT Services in Soho
Our Soho IT company offers a full range of IT support and solutions for growing businesses. Here’s what you can expect:
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Securing and managing Apple devices
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Windows device support
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Okta and Google Workspace
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Infrastructure and cloud management
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IT security and disaster recovery
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Professional and managed IT
Securing and managing Apple devices
We’re experts at keeping your Macs, iPhones, and iPads secure, updated, and running smoothly—no matter how many you have.
Windows device support
From laptops to desktops, we manage every Windows device for performance, security, and easy remote support.
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Okta and Google Workspace
We set up and manage your identity, email, and collaboration tools—so your team can work securely from anywhere.
Infrastructure and cloud management
We build and maintain your network, Wi-Fi, and cloud systems for speed, uptime, and hassle-free scaling.
IT security and disaster recovery
We protect your business from cyber threats and keep you running—even if disaster strikes—with robust backups and recovery plans.
Professional and managed IT
From strategic consults to daily helpdesk support, you get a dedicated team who knows your business and keeps you moving forward.
IT support Soho
Which industries do we support?
Our Soho IT services are trusted by fast-moving, modern businesses in these industries:
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What you’re getting
You get time back, peace of mind, and IT that simply works—so you can focus on what matters. Point makes IT feel effortless for fast-growing, modern companies. We eliminate IT chaos and deliver consistently stable, secure, high-speed operations—while you scale from 20 → 200+ employees.
Our sweet spot is 15–200 users, with a strong focus on 40+ user organizations that are actively scaling. You’ll notice our ability to seamlessly support Apple-heavy and mixed environments, our responsiveness, proactive problem-solving, and our calm, high-touch service experience.
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IT support Soho
Our accreditations
With 20 years as a top Apple Partner, we’ve built a reputation for technical depth and reliability. Our team’s expertise and long-standing partnerships mean you get proven solutions, not guesswork, every time.
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Awards & recognition
While we haven’t received formal awards yet, our commitment to excellence and client satisfaction has made us a trusted Soho IT company for businesses seeking reliable, honest, and forward-thinking IT support.
We’re focused on earning your trust—and the industry’s recognition—as we continue to grow and serve.
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What our clients say
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Babak is one of the most patient, honest, reliable and kind people out there. The level of expertise Babak and his team provide is beyond expectations. A true partner in development projects - it's a pleasure to work with these guys.
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The team at Point is very knowledgeable. The support is quick, personalized, and tailored to how we work.
POINT was great in helping us get into the right apple solution for our small business and they were always quick to repond to all our requests, small or large. good guys!
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An evolved and all around stellar human being behind the machines, with unwavering commitment and work ethic in all categories of life.
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Incredible service, spellbinding services. Highly recommend.
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Babak Kheshti is one of the most careful and caring people that I know. This is paired with an uncanny ability to cut right through all the extraneous stuff and do just what needs to be done.
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He’s amazing! Thank you for your kindness and disposition at all times
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Point is always on point! Professional, patient and fair. The really think of your needs and help you anticipate future challenges and opportunities. Highly recommend.
I’m a CISO at a fintech startup. We found Point through the Apple Consultants Network and chose them after speaking with several firms. We had strict security requirements that other providers struggled to meet. Point not only recommended solutions that met our standards, but delivered exactly as promised. After deployment, they supported our users and helped us scale seamlessly when we doubled in size. I highly recommend them for complex deployments and ongoing support.
they are really great to work with, they are knowledgeable, calm under pressure, and get things up and going... helped us to switch 1/2 of our office from pc to mac. make recommendations, but then respect our decisions to do certain things or not do them... all in all i'd recommend hiring them!
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You couldn’t ask for a better team behind you as you’ll find at POINT . Attention to details and beyond helpful along the way !
Gene at Point listened to my problem carefully and determined that Point couldn't help me directly. However, he emailed me some links to services he thought could help me. He was forthright about his organization's capacity, and rather than taking my money and not solving my problem, he directed me elsewhere.
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With Point, everything is always handled with great thought, competence, consistency, and grace under pressure. Highly recommend working with them.
Point Consultants came in and within a few weeks gave us an audit report that was extremely thorough and digestible. They came at a critical time when we needed to do a weekend email migration. They assisted with strengthening our network infrastructure and gave us recommendations for the future. Gene was highly articulate and broke things down in terms that everyone could understand. We will definitely be using them in the future on larger projects and I highly recommend them to any businesses that have been frustrated by other IT consultants in the past.
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Extremely professional, reliable, and hands down the best to work with. Highly recommend.
I have worked with Point Consultants for a few years and I was more than satisfied with their responsiveness, their expertise and commitment! Over the years I have had several issues covering a broad range of tasks associated with my business (asset management). I always felt being in good hands and results have proven being right! Can strongly recommend the team at Point Consultants!
I've known the folks at Point for the past 4-5 years and they've always been extremely skilled, professional, knowledgeable, and have constantly gone above and beyond to make sure they were exceeding expectations.
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These guys are amazing experts and made everything so easy. Would absolutely recommend.
Our small business made the switch from PC to MAC last year and Point Consultants were a tremendous asset to us during this transition period. Their team of dedicated staff continues to provide us with ongoing support and have proved over and over again to be committed, reliable and highly effective.
Ready for effortless IT support in Soho?
Call 646.502.4708 to get started. We’ll answer your questions, listen to your needs, and show you how easy IT can be.
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IT support Soho
Our satisfaction guarantee
We stand behind our Soho IT services with three powerful guarantees:
• 90-Day Full Refund — if we’re not the right fit, you get every dollar back.
• 6-Month Performance Guarantee — if leadership isn’t clearly happier with IT, you can walk away no strings attached.
• <60-Second Phone Call Answer Guarantee — if we miss it, you get a $100 credit. Your peace of mind is our promise.
IT support Soho
Want a consult for IT support in Soho?
Let’s solve your IT headaches today. Fill out the form below—our Soho IT company will respond within one business hour.
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Frequently asked questions
How fast can your IT support in Soho respond to urgent issues?
Our help desk answers calls in under 60 seconds. For urgent Soho IT support, we prioritize your request and resolve most issues remotely within the hour.
What makes your IT company in Soho different from others?
We combine deep Apple and Windows expertise, proactive support, and a no-risk guarantee—plus a calm, consultative approach that’s rare among Soho IT companies.
Can your IT support in Soho handle both Apple and Windows devices?
Yes, our Soho IT services are built for mixed environments. We manage, secure, and support Macs, PCs, and mobile devices seamlessly for your whole team.
How do your Soho IT solutions keep my business secure?
We design layered security—firewalls, device management, backups, and compliance checks—tailored to Soho’s regulatory needs, so your data and operations stay protected.
What’s included in your Soho IT support services?
You get managed hardware, software, cloud, helpdesk support, proactive monitoring, disaster recovery, and strategic consults—all from a single, experienced Soho IT company.
Do you offer disaster recovery as part of your IT support in Soho?
Absolutely. Our Soho IT solutions include robust disaster recovery—secure backups, rapid restore, and clear plans to keep your business running no matter what.
Can your IT company in Soho help with remote work setups?
Yes, we make remote work easy and secure with cloud solutions, device management, and fast helpdesk support—so your team can work from anywhere in Soho or beyond.
How do I get started with your IT support in Soho?
Just call 646.502.4708 or email support@point.co. We’ll schedule a consult, assess your needs, and show you how our Soho IT company can help.