IT support in Manhattan helping businesses improve efficiency, strengthen cybersecurity, and scale growth with reliable technology support

How do our results compare to those of other support companies?

Unlock operational efficiency, robust cybersecurity, and time savings with IT support in Manhattan—so you can focus on growing your business.

98.83%

CSAT (Customer Satisfaction)

7.5 years

Average customer retention

5.2 years

Average employee retention

<60 seconds

Average phone call answer time

IT Support in Manhattan

Why choose our managed IT services in Manhattan?

Discover how our managed IT services in Manhattan help you scale confidently, stay secure, and work without disruption.

01

Eliminate IT chaos

We eliminate IT chaos and deliver consistently stable, secure, high-speed operations—while you scale from 20 → 200+ employees. You get peace of mind and a clear growth path.

02

Fast, friendly response

Our <60-Second Phone Call Answer Guarantee means you get real help, fast. If we miss it, you get a $100 credit.

03

Apple and Windows expertise

We’re one of the few MSPs who genuinely know how to manage Apple-heavy, mixed environments at scale. Your team’s devices just work—no drama.

04

No-risk onboarding

No-Risk 90-Day Pilot + 6-Month Satisfaction Guarantee. Full refund in your first 90 days if you’re not thrilled. At 6 months, walk away no strings attached.

05

Proactive security

We monitor, patch, and defend your network 24/7. You stay ahead of threats and compliance headaches—without lifting a finger.

06

Scalable support

As your business grows, our support in Manhattan scales with you. No need to worry about outgrowing your IT partner.

Ready to see how much easier IT can be? Let’s talk.

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IT support in Manhattan offering fully managed services, identity and access control, device management, compliance security, and scalable infrastructure

IT Support in Manhattan

What features make our support services in Manhattan different?

Our managed IT support is built for simplicity, automation, and reliability—so you can focus on your business, not your tech.

Fully managed IT services

+

We handle everything: helpdesk, monitoring, updates, and troubleshooting. Your team gets reliable, always-on support.

Apple and mixed device support

+

Apple and mixed Apple/Windows support is our specialty. Your devices work together seamlessly, with no finger-pointing.

Identity and access management

+

We secure your logins and sensitive data with smart, automated controls. Only the right people get access, every time.

Device management (MDM)

+

We keep every laptop, phone, and tablet up to date and protected—no matter where your team works.

Security and compliance

+

We design IT environments intentionally from the ground up—tools, security, workflows, and support—so they scale cleanly instead of accumulating technical debt.

Scalable infrastructure

+

Your network, Wi-Fi, and cloud services grow with you. No more surprise downtime or slowdowns as you add users.

IT Support in Manhattan

Our IT Services in Manhattan

Our team delivers a full suite of technology services in Manhattan, tailored to your needs and built for reliability.

Securing and managing Apple devices

We secure, manage, and support Apple devices at scale. Your creative and executive teams stay productive and protected.

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Managed IT services in Manhattan covering Apple support, Windows management, cloud solutions, cybersecurity, and full infrastructure support
01
Managed IT services in Manhattan covering Apple support, Windows management, cloud solutions, cybersecurity, and full infrastructure support

Windows device management

We keep your Windows devices patched, secure, and running smoothly—so your business never misses a beat.

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02

Okta and Google Workspace

We integrate and manage Okta and Google Workspace for secure, seamless access to your business tools.

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03

Infrastructure and cloud solutions

We design, build, and manage your core network, Wi-Fi, and cloud services—so your business runs fast and reliably.

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04

IT security and compliance

We protect your data, meet regulatory requirements, and keep threats out—so you can focus on your work.

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05

Professional and managed IT support

From on-site troubleshooting to remote helpdesk, our managed IT services in Manhattan keep your team moving forward.

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06

IT Support in Manhattan

Who do we help with our support services in Manhattan?

We specialize in supporting fast-growing, tech-forward businesses across these industries:

IT support Manhattan for startups, hedge funds, VC firms, creative agencies, and Apple-heavy environments needing scalable tech support

IT Support in Manhattan

What you’re getting with our managed IT support

You get time back, peace of mind, and simplicity. We make IT feel effortless for fast-growing, modern companies. We eliminate IT chaos and deliver consistently stable, secure, high-speed operations—while you scale from 20 → 200+ employees.

Our focus is on 15–200 users, with a strong emphasis on 40+ user organizations that are actively scaling. You’ll experience seamless support for Apple-heavy and mixed environments, rapid response, proactive solutions, and a calm, high-touch service experience.

Managed IT support in Manhattan providing proactive IT management, Apple expertise, fast response times, and scalable solutions for growing teams
Apple-certified IT support provider in Manhattan with long-term Apple partnership and expertise in managing Apple and mixed environments

IT Support in Manhattan

Our accreditations and Apple partnership

With 20 years as a top Apple Partner, we bring unmatched expertise and credibility to every engagement. Our team’s deep knowledge and long-standing relationships ensure your Apple and mixed environments are supported by true professionals who understand your needs.

IT Support in Manhattan

Awards & recognition

While we haven’t received formal awards yet, our reputation is built on trust, reliability, and the lasting partnerships we’ve formed with local businesses. We’re committed to earning your recognition through consistent, high-quality service and a genuine dedication to your success.

IT support company in Manhattan recognized for trusted service, long-term client relationships, and strong reputation in managed IT solutions

IT Support in Manhattan

What our clients say about our support services in Manhattan

Jenny Berglund Castro

Babak is one of the most patient, honest, reliable and kind people out there. The level of expertise Babak and his team provide is beyond expectations. A true partner in development projects - its a pleasure to work with these guys.

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Adaniel Zoga

The team at Point is very knowledgeable. The support is quick, personalized, and tailored to how we work.

Adrea Teasdale

An evolved and all around stellar human being behind the machines, with unwavering commitment and work ethic in all categories of life.

Andrew Kiernan

Incredible service, spellbinding services. Highly recommend.

Brendan Donaldson

Babak Kheshti is one of the most careful and caring people that I know. This is paired with an uncanny ability to cut right through all the extraneous stuff and do just what needs to be done.

Casar Tattoo

He’s amazing! Thank you for your kindness and disposition at all times

Christian Felix

Point is always on point! Professional, patient and fair. The really think of your needs and help you anticipate future challenges and opportunities. Highly recommend.

Donc swift

I’m a CISO at a fintech startup. We found Point through the Apple Consultants Network and chose them after speaking with several firms. We had strict security requirements that other providers struggled to meet. Point not only recommended solutions that met our standards, but delivered exactly as promised. After deployment, they supported our users and helped us scale seamlessly when we doubled in size.  I highly recommend them for complex deployments and ongoing support.

Jacueline Fitzgerald

You couldn’t ask for a better team behind you as you’ll find at POINT . Attention to details and beyond helpful along the way !

Jen Armstrong

With Point, everything is always handled with great thought, competence, consistency, and grace under pressure.  Highly recommend working with them.

Joe ML

Point Consultants came in and within a few weeks gave us an audit report that was extremely thorough and digestible. They came at a critical time when we needed to do a weekend email migration. They assisted with strengthening our network infrastructure and gave us recommendations for the future. Gene was highly articulate and broke things down in terms that everyone could understand. We will definitely be using them in the future on larger projects and I highly recommend them to any businesses that have been frustrated by other IT consultants in the past.

Jonathan C

Extremely professional, reliable, and hands down the best to work with. Highly recommend.

JuNo

I have worked with Point Consultants for a few years and I was more than satisfied with their responsiveness, their expertise and commitment! Over the years I have had several issues covering a broad range of tasks associated with my business (asset management). I always felt being in good hands and results have proven being right! Can strongly recommend the team at Point Consultants!

Lord Classic

These guys are amazing experts and made everything so easy. Would absolutely recommend.

Mac Fan212

Our small business made the switch from PC to MAC last year and Point Consultants were a tremendous asset to us during this transition period. Their team of dedicated staff continues to provide us with ongoing support and have proved over and over again to be committed, reliable and highly effective.

Maggie Yu

I’ve had an excellent experience with this IT company. The team is knowledgeable, professional, and quick to respond whenever we need support. They took the time to understand our needs, explained everything in clear terms, and provided reliable solutions that improved our systems and security.

Melissa

Point Consultants is a highly professional consulting firm that never ceases to fulfill every I.T. need for our small business. They're always there when we need them and eager to share their wisdom. I'm learning new, fun things about my iMac every day! They always give us excellent referrals, help us order computer supplies and software, etc.; they're on top of it all and always seem happy to help, very friendly and knowledgable staff. Highly recommended!!!

Papohh Ibañez

Professional, dependable, and outstanding in every aspect of working together. Strongly recommend.

Penelope Gil

Working with Point is a Top notch experience! Great service and friendly staff.

Ready for reliable IT support in Manhattan?

Call 646.502.4708 or email support@point.co now. Let’s make your IT simple, secure, and stress-free.

Risk-free IT support in Manhattan backed by 90-day refund, 6-month satisfaction guarantee, and under-60-second response promise

IT Support in Manhattan

Our satisfaction guarantee

You’re protected by our triple guarantee: a 90-day full refund if we’re not the right fit, meaning you get every dollar back. We also offer a 6-month performance guarantee—if leadership isn’t clearly happier with IT, you can walk away with no strings attached.

On top of that, we provide a under-60-second phone call answer guarantee; if we miss it, you receive a $100 credit. With these safeguards in place, switching to us is completely risk-free, allowing you to focus on your business with confidence.

IT Support in Manhattan

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Frequently asked questions

1

How fast is your IT support in Manhattan for urgent issues?

We answer calls in under 60 seconds and resolve most issues the same day. Our local team ensures your business gets help fast.

2

Can you provide on-site IT support in Manhattan for my office?

Yes, we offer on-site IT support in Manhattan for troubleshooting, installations, and emergencies, so your team gets hands-on help when needed.

3

What makes your managed IT services in Manhattan different from other support companies?

We specialize in Apple-heavy and mixed environments, offer rapid response, and back everything with a no-risk guarantee for local businesses.

4

How do you handle cybersecurity with your IT support in Manhattan?

We provide proactive security monitoring, regular patching, and compliance support tailored to local regulations, keeping your business safe from threats.

5

Can you support cloud services and remote work with your IT support in Manhattan?

Absolutely. We manage cloud services, secure remote access, and keep your team productive wherever they work across Manhattan.

6

Is your outsourced IT support in Manhattan suitable for small businesses?

Yes, our outsourced IT support in Manhattan is designed for small and mid-sized businesses, offering flexible plans and expert help as you grow.

7

What industries do you serve with your Business IT Support in Manhattan?

We serve startups, hedge funds, VC firms, creative agencies, and Apple-heavy environments—delivering tailored Business IT Support in Manhattan for each sector.

8

How do you ensure reliable IT support in Manhattan as my company scales?

Our scalable solutions, proactive monitoring, and experienced technicians ensure your IT grows with you—no matter how fast your business expands.